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To secure your spot and ensure a smooth booking process, we require a non-refundable deposit of $50. This deposit will be deducted from the total price of the retreat.
Please note that the $50 deposit is non-refundable, as it is used to secure your reservation and cover administrative costs. By submitting the deposit, you acknowledge and agree to this policy.
Scheduling, Cancellation and Payment Policies
I value your commitment to my massage therapy practice and strive to provide you with exceptional service. To ensure fairness and availability for all clients, I have implemented the following policies.
Pre-Appointment Policy:
Health History Form: Prior to your appointment, please complete a Health History Form so I can understand your medical background and any conditions that might influence your massage therapy session.
Consent Form: Your consent is essential for the massage therapy session. Please review and sign the Consent Form to indicate your understanding and agreement to proceed with the treatment.
Client Intake Form: To personalize your massage experience, I kindly ask you to fill out a Client Intake Form. This form helps me gather personal information and preferences to tailor the session to your specific needs.
Liability Waiver: Please be aware that while every precaution is taken, there are inherent risks associated with massage therapy. By signing the Liability Waiver, you acknowledge these risks.
Privacy Policy: Your privacy is of utmost importance to me. My Privacy Policy ensures that your personal information and sessions remain confidential and are solely used for the purpose of providing you with the best possible care.
Cancellations, No-shows, and Late Cancellations
All cancellations made within 24 hours of the scheduled appointment, including no-shows and late cancellations, will incur a non-refundable fee of $50.
Late Arrivals
Please be prompt for your appointment. Late arrivals may result in a shortened session to accommodate subsequent appointments. The full fee for the scheduled appointment will still apply. If this is your first visit, I kindly request that you arrive 15 minutes prior to your scheduled appointment time to complete any necessary pre-appointment forms- if not done prior to arrival. For returning clients, please arrive 5-10 minutes before your scheduled appointment to ensure a timely start to your session. Your cooperation is greatly appreciated.
Rescheduling
A rescheduling fee of $50 will be applied to all requests made within 24 hours prior to the appointment. This fee is calculated based on the space rental price and is intended to cover the costs associated with reserving the space, as well as potential income loss resulting from the change.
I understand that unforeseen circumstances may arise, and I will do my best to accommodate emergencies with understanding and flexibility. Please communicate any changes to your appointment as soon as possible.
Payement method:
My massage therapy services offer various payment options including debit cards, credit cards, cash, Venmo, and Zelle for your convenience.
Packages, membership and gift cards:
Based on the availability our package policies are exclusively available for purchase in person. This ensures that I can tailor the packages to your specific needs and provide you with the best possible service.
Thank you for your cooperation and understanding. Adherence to this policy ensures fairness and helps me maintain the highest level of service for all my clients.
Your Massage Therapist Dajana